Privacy & Cookie Policy

1. Who we are

Melksham Scaffolding Ltd ("we", "us", "our") is a scaffolding company registered in England & Wales, operating from Melksham, Wiltshire.

For privacy enquiries contact us at: info@melkshamscaffolding.com

2. What data we collect

We collect personal data only when you voluntarily provide it, including:

• Your name, email address, and phone number (via our contact form)
• Your location or postcode (to assess whether we service your area)
• The content of messages you send us

3. How we use your data

We use the information you provide solely to:

• Respond to your enquiry or quote request
• Contact you regarding a booking or project
• Comply with legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal basis for processing

We process your data on the basis of legitimate interest (responding to your enquiry) and, where applicable, contract performance.

5. Data retention

We retain enquiry data for up to 2 years, after which it is securely deleted. Customer project records may be retained for up to 7 years for accounting and legal compliance purposes.

6. Cookies

Our website uses a single functional cookie to remember your cookie consent preference. This cookie:

• Is stored in your browser's local storage
• Contains only the value "accepted"
• Does not track you or contain personal data
• Can be cleared at any time by clearing your browser's local storage

We do not use advertising cookies, analytics cookies, or any third-party tracking cookies.

7. Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Lodge a complaint with the ICO (ico.org.uk)

To exercise any of these rights, email us at info@melkshamscaffolding.com.

8. Security

Our website is served over HTTPS. Contact form submissions are transmitted securely and processed by Resend (resend.com), a GDPR-compliant email delivery service.

9. Changes to this policy

We may update this policy from time to time. The "last updated" date at the top of this page will reflect any changes.